The security of your personal information is our top priority at jet12. Here you'll find a clear explanation of what data we collect, why we collect it, and how we keep it safe.
This Privacy Policy was last updated in January 2026. By continuing to use jet12, you are deemed to have accepted this policy.
The Core Pillars of jet12's Privacy Policy
Jet12 uses 256-bit SSL/TLS encryption. Every transaction and piece of personal information is transferred in fully encrypted form — no one can intercept it in transit.
We never sell or rent your personal information to third parties. Your data is used solely to improve jet12's services and prevent fraud.
All data is stored on secure servers compliant with PCI DSS standards. Regular security audits and penetration testing are conducted to identify and promptly address vulnerabilities.
Jet12 only collects information that is strictly necessary to provide our services. We do not request or store any data beyond what is needed.
You can view, update, or request deletion of your data at any time by contacting our support team. We will act on your request promptly.
If you'd rather not receive marketing SMS or emails, you can easily opt out. jet12 never sends promotional messages without your consent.
Jet12 (https://jet12.app) is an international online gaming and betting platform. Our Privacy Policy explains how we collect, use, store, and protect the personal information of our members ("you").
By using the jet12 website, creating an account, or using any of our services, you agree to this Privacy Policy. We respect your privacy and are committed to keeping your information fully protected.
This policy applies to all jet12 services — including the website, mobile browser, app, and customer support. If you do not agree with any part of this policy, please refrain from using jet12.
This Privacy Policy is written in English for jet12 members in Bangladesh. In the event of any legal dispute, the English version shall be considered the authoritative text.
Jet12 collects two types of information from you — details you provide directly, and data gathered automatically while you use the platform.
| Data Type | When It's Collected |
|---|---|
| Full Name | During registration & KYC verification |
| Mobile Number | At the time of registration and transactions |
| Date of Birth | At registration, for age verification |
| National ID Number | During KYC verification (where applicable) |
| Mobile Banking Details | During deposits & withdrawals |
| Customer Support Messages | During support tickets or chat sessions |
jet12 never stores your password or full payment card number. This information is encrypted and used solely for verification purposes.
Jet12 collects your information only for specific, transparent purposes. We never use your data for unrelated reasons.
If you no longer wish to receive promotional messages from jet12, you can opt out at any time by emailing support@jet12.app.
Jet12 servers are hosted in internationally certified data centers with 24/7 security monitoring. We use multiple layers of protection to keep your data safe.
No online platform can guarantee 100% security. Never share your login credentials with anyone, and always use a strong password.
Jet12 uses cookies and similar technologies to enhance your browsing experience and ensure the platform functions correctly. Cookies are small text files stored in your browser.
| Cookie Type | Purpose |
|---|---|
| Essential Cookies | Maintaining login sessions and ensuring security |
| Functional Cookies | Remembering your preferences and language settings |
| Analytics Cookies | Analyzing platform usage to drive improvements |
| Marketing Cookies | Showing relevant offers (opt-out available) |
You can block cookies through your browser settings, though doing so may affect certain features of the platform.
Jet12 never sells your data. However, limited information may be shared with trusted partners in certain specific circumstances.
All third parties working with jet12 are contractually bound to uphold our privacy standards. We take responsibility for ensuring your data is not misused.
As a jet12 member, you have important rights over your personal data. We respect these rights and are committed to fulfilling them promptly.
To exercise any of these rights, email us at support@jet12.app. We typically respond within 7 business days.
Jet12 is strictly for users aged 18 and above. We do not knowingly collect information from anyone under the age of 18.
If we become aware that a minor's data is in our system, we will immediately close that account and delete all associated information. If you suspect your child is using jet12, please contact us at support@jet12.app.
No one under the age of 18 is permitted to create or use a jet12 account. This is a strict policy we enforce without exception.
Jet12 retains your data only for as long as necessary. Information that is no longer needed is automatically deleted after a set period.
| Data Type | Retention Period |
|---|---|
| Account Information | For the duration of active account + 5 years |
| Transaction Records | 5 years (as required by legal obligations) |
| KYC Documents | 5 years post-verification |
| Customer Support Messages | 2 years after resolution |
| Gaming History | 3 Years |
| Cookies Data | Until session ends or up to 1 year |
Even after an account is closed, certain information may be retained for a defined period to meet legal, regulatory, or dispute resolution requirements.
Jet12 may update this Privacy Policy as needed. If changes are made, we will notify you via your registered email or SMS, and the updated date will be shown at the top of this page.
To view a previous version of our Privacy Policy, please contact us at support@jet12.app.
Contact us with any questions, complaints, or requests regarding this Privacy Policy. jet12's dedicated privacy team is ready to assist you in Bengali.
Your privacy matters to us. If you have any concerns, don't hesitate to reach out — we're always here to help.
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